TERMS OF SERVICE
This website is owned and operated by N.K. Essentials (ABN 54930411449).
All content on this web site including text, graphics, logos, button icons, images, and software is the property of N.K. Essentials and is protected by Australian Federal and international copyright laws. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission by N.K. Essentials.
We do not represent or warrant that the information on our web site is entirely accurate, complete, or current at all times. This includes pricing and availability of product. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
N.K. Essentials makes no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material.
Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control. The N.K. Essentials website is provided for personal use only. You may not use this website for any commercial purpose.
RETURNS / EXCHANGES
We will accept returns (excluding sale items) which are not worn, washed or damaged, and with all tags attached. Item(s) returned without an RA cannot be accepted and will be returned to you. Unless otherwise stated you may return any purchased item for credit/exchange within 7 days of the date of delivery.
You must indicate your intention to credit/exchange via email to us and then we will issue you an RA.
Any item purchased from N.K. Essentials that is legitimately incorrect or deemed to be faulty may be eligible for a refund. In order to obtain a refund you must contact us by email firstname.lastname@example.org within 48 hours of receiving the goods.
Please note that postal costs for returned goods are the purchaser’s responsibility and will be reimbursed by N.K. Essentials only in the case of faulty or incorrectly supplied goods.
If the item has been worn/used and the issue is deemed to be caused by a fault in construction or manufacturing, N.K. Essentials will do its upmost to repair and resolve the issue. N.K. Essentials does not assume responsibility for future deteriorating as a result of mishandling or use of improper care products.
Once the items have been received they will undergo a quality review. Once cleared you will receive your repair or new item in 7 working business days.
Refunds will only be issued at the discretion of N.K. Essentials. Refunds are not offered for change of mind, you will instead be offered an exchange or credit.
All sale or discounted items are final.
We will dispatch orders within 2 business days from the date that we receive your order and credit verification has been confirmed. Orders placed on Friday after 1:00 PM will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.
Australia Wide Shipping
Free Domestic shipping over $100
Flat rate of $10
Please make sure that the shipping address is correct as we’re unable to redirect orders once they are on their way to you.
Free international shipping over $120
Flat rate of $25
All applicable customs fees, taxes, and duties are the sole responsibility of the customer and will be assessed at the point of delivery.
All international deliveries will need to be signed for, so please provide an appropriate address. International deliveries will be sent using Registered International Australia Post.
Transit time is between 3-10 working days from time of dispatch. This may vary depending on the shipping destination.